This Privacy Policy is intended to explain to you how [Website Name] (hereinafter referred to as "this website") collects, uses, discloses, protects, and manages your personal information. We are fully aware that protecting your privacy is of utmost importance, and thus we are committed to ensuring that your personal information is handled securely and appropriately.
I. Information Collection
Information You Provide
When you register as a user of this website, we may collect your name, email address, phone number, password, and other relevant information that you voluntarily provide. This information is used to create and manage your account so that you can fully utilize the various functions of this website, such as accessing personalized content, posting comments, and participating in community activities.
When you contact our customer service team for assistance or to raise questions, we may collect detailed information related to the issues you provide, including but not limited to your account information, description of the problem, and contact details, so that we can better solve your problems and provide relevant services.
Automatically Collected Information
When you visit this website, our servers may automatically record certain information about your device and browsing behavior, such as your IP address, browser type, operating system, access time, browsed pages, click records, etc. This information helps us analyze the usage of the website, improve the website's performance and user experience, ensure the normal operation of the website, and prevent fraud and abuse.
We may use cookies, web beacons, and other similar technologies to collect and store the above information. Cookies are small text files that are stored on your device to enable us to identify your device and record your preferences and browsing history. You can manage cookies through your browser's settings options. However, please note that if you disable cookies, it may affect your normal use of certain functions on this website.
II. Information Use
Providing Services
We will use the information you provide to offer you the services you have requested, including but not limited to sending you subscribed email notifications, personalized content recommendations, order processing and delivery, customer support, etc. We will optimize the service content and processes based on your personal information to ensure that you can have a better experience.
Improving the Website and Services
We will analyze and summarize the collected information to understand users' behavior patterns, interest preferences, and needs, thereby helping us improve the website's design, functions, and content, optimize service quality, and develop new products and services. The results of these analyses and summaries will be presented in an anonymous and aggregated form and will not involve any information that can identify you personally.
Communication and Marketing
Subject to relevant laws and regulations, we may use your email address or other contact information to send you the latest news, promotional activities, product updates, special offers, etc. about this website to keep you informed and interested. You can choose to unsubscribe from these emails or notifications at any time. We will provide the corresponding unsubscribe method in each email to ensure that your choice is respected.
III. Information Sharing and Disclosure
Third-Party Service Providers
To ensure the normal operation of this website and to provide you with better services, we may share some of your information with third-party service providers. These service providers include but are not limited to partners in aspects such as website hosting, data analysis, payment processing, logistics and distribution, and customer service. We will only share necessary information and require these third-party service providers to comply with strict confidentiality and security regulations to ensure that your information is properly protected and processed.
Legal Requirements and Protection of Rights and Interests
In cases required by law, we may disclose your information, for example, in response to a court subpoena, an investigation request from a law enforcement agency, or other legal procedures. In addition, if we believe that disclosing your information is necessary to protect our rights, security, or property, or to protect the rights, security, or property of others, we may also make the disclosure.
Business Transfer
If this website is involved in a business transfer, merger, acquisition, or other forms of asset restructuring, your information may be transferred as part of the assets to the new owner or controller. In such cases, we will ensure that the new owner or controller is aware of and complies with the provisions of this Privacy Policy and continues to protect the security of your information and your privacy rights.
IV. Information Security
Security Measures
We have adopted a series of reasonable security measures to protect your information from unauthorized access, use, modification, or disclosure. These measures include but are not limited to using encryption technology to encrypt the transmission and storage of sensitive information, establishing strict access control mechanisms, conducting regular security audits and vulnerability scans, and providing information security training for employees.
Information Storage
We store your information in a secure server environment and take measures to ensure the backup and recovery capabilities of the data to prevent data loss. We will reasonably determine the storage period of the information in accordance with applicable laws, regulations, and business needs and delete or destroy your information in a timely manner after the expiration of the storage period.
V. Your Rights
Access and Correction
You have the right to access and correct the personal information you provided on this website. You can log in to your account and view and modify your information in the personal profile settings or relevant functional modules. If you encounter any problems or need assistance, please feel free to contact our customer service team.
Deletion
Subject to relevant laws and regulations, you have the right to request us to delete your personal information. If you wish to delete your information, please submit a written application to us. We will verify your identity and process your request as soon as possible. Please note that deleting certain information may affect your normal use of some functions on this website.
Withdrawal of Consent
If you have previously consented to our use of your personal information for specific purposes, you have the right to withdraw your consent at any time. You can withdraw your consent by modifying your account settings, unsubscribing from relevant emails or notifications, etc. After withdrawing your consent, we will stop using your information for that specific purpose, but this may not affect the information processing activities we have already carried out based on your consent before you withdrew it.
VI. Protection of Minors' Information
This website does not provide services targeted at minors, and we will not intentionally collect personal information of minors. If we discover that we have collected the personal information of minors, we will take measures to delete such information as soon as possible and ensure that the privacy of minors is protected.
VII. Changes to the Privacy Policy
We may revise this Privacy Policy from time to time according to changes in laws and regulations, business development needs, or other factors. We will publish the latest version of the Privacy Policy on this website and notify you in an appropriate manner before the changes to the policy take effect, such as posting an announcement on the homepage of the website or sending you an email notification. Please check this Privacy Policy regularly to ensure that you are aware of our latest privacy protection measures and information processing methods. If you continue to use the services of this website after the changes to the Privacy Policy, it means that you agree to be bound by the revised Privacy Policy.
If you have any questions about the subscription or are not sure which plan is right for you, contact our team and let’s schedule a call.
Joanna.an@eastindustrys.com